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The Mini Manager Customer Reviews
We have used the Mini-Manager program for years for our storage unit business. It is a great program and the support is great as well. We always get a quick response and our issue solved from the support folks. Do yourself a favor and buy this software for your business. You’ll be glad you did!!!
I’ve used Mini Manager for 2 years and have always been very satisfied. If I’ve ever had an issue, all I had to do was call. The Gentleman that actual developer the program would be the person you would talk too. He would always have quick resolution. Such personable support is not found in many places, I value his support with Mini Manager. I would recommend this mini storage product.
It’s always been very user friendly and affordable but the recent upgrades plugged any holes that may have existed in the software. Also, it’s nice to be able to make suggestions on improvements and know those suggestions reach someone capable of actually acting on them.
Good experience with TRACKUM. ALWAYS have assistance with the software with a phone call to TRACKUM! Updating customer files (payments, charges, mailing info), very easy. Creating statements, late and auction notices simple. Monthly rent and late fees for entire facility accomplished w one click.
Cons: All parts of TRACKUM are good. No cons. Satisfied with product.
The software is saving me so much time. To have the ease of tracking our units combined with billing and the functionality of running reports is making my job that much better. The software is user friendly and Dennis has been great to work with on getting me set up and trained.
Cons: There are no cons as far as I am concerned.
The thing I like best about the Mini-Manager is when you need help, they are always right there and solve the issue. This software is affordable, straight forward and very user friendly. I have been using it for about 20 years and I will continue to use it.
Cons: I have no negative things to say. It’s all good!
This has been an easy software to set to set up and run. When it was purchased we had 4 locations and about 500 units. Ten years later we have eleven location about 1100 units. The software has expanded to meet our needs.
Cons: It does not show the customer account balance after each financial transaction.
Pros: Easy to use, quick to learn, set up, and start using. Super affordable!
Cons: There are no cons I can think of easily.
Its been great. Easy to use. We where in the market for a new software to run our expanding business , ran across Trackum and touched base with them. We had a pleasant conversation and I liked what I heard and seen with the software , so we set up the order. They called the next day and set everything up , been using it ever since without an issue. Its cut our time posting payments and adding new units in half. If your looking for a easy to use storage software , this is the one. Eric
Cons: We’ve not ran across any cons yet. Will update if we run across any.
I am able to provide excellent payment and unit tracking for my business and customers. We have had all of our information easily attainable for our banking institutions for expansions and business loan documentations.
Very easy to use, produces all the reports and information we have ever needed and keeps our business running smoothly.
Cons: I haven’t found any cons, I believe we are receiving a good product for a very fair price. Customer support is always available and have been able to help any time we have needed it.
I’ve used Mini Manager for 10 years and have always been very satisfied. The few times I’ve ever had an issue, a simple phone call reaches the actual software developer rather than a recording and have always had quick resolutions. Such personable support may not be feasible for the larger vendors but that’s what I value about Mini Manager.
It’s always been very user friendly and affordable but the recent upgrades plugged any holes that may have existed in the software. Also, it’s nice to be able to make suggestions on improvements and know those suggestions reach someone capable of actually acting on them.
I’ve used Mini Manager for well over 10 years and it’s been the perfect fit for my properties. It’s so easy to use and the ability to get the actual software creator on the phone to walk you through the rare issue that might arise is unheard of these days.
Our business has grown up over the years using this SW – initially from around 100 units to over 500 today, Love the pricing and the flexibility in the system as it slowly evolves with more capabilities. This is a great package for smaller owners.
We have used Trackum Software products at our company for over 30 years! Through many updates and revisions over the years, the software always performs flawlessly, and we have consistently received customer service that second to none!
This software is so easy to use. It is so nice if you have to call for customer support, they answer the phone!!! That is critical for me, as I don’t have time to sit and wait for email, or call back and try to go back and forth to fix a problem or issue if I have one. So easy to use and understand with minimal tech support needed, although an answer was literally a phone call away, not needing to email and 3-day response time frame. This company answers your call!!!!
Cons: I have no cons about this software!! I switched two facilities over to the program!!! Wished I had switched the second over sooner!
Pros: Ease of use. It breaks down by sales, payments, type of payment and charges.
Cons: Sometimes it has outside interference such as email changes.
We have been extremely happy the this software. It is perfect for a smaller facility or someone wanting something easy to operate that covers the basics. We have used this software for 20 years. It has changed/improved a lot over the years, but still remains easy to use.
Do to our rural location and lack of a consistent high speed internet – we needed a standalone software vs. an internet based one. We have also used this software for 20 years- from the beginning when we were a tiny facility up to now- and it has grown with us and fit the bill of everything we needed.
Cons: There have been a few glitches/bugs over the years, but they are great about working on anything you find and welcomes feed back. So no major Cons.
It allows me to provide customers with monthly statements that show a record of charges and payments. It does all the calculations for you. It is extremely easy to use. Provides useful reports and provides for personalized invoices or statements. It met the needs of my business for a much less cost than all the alternatives. It is a great value.
Cons: It has met all of my needs. I have not even used all that it offer yet.
Been using the software for nearly 10 years. The software is not only easy user friendly, but covers all the info you need for simple automated billing and automated letters for the collection process. No matter how many storage units at your facility, Mini-Manager will make your job easier. Best customer support ever!
Cons: I have no cons to this software! The software does exactly what I need to run my storage business effectively. Great product, with great support!
We’ve been a Trackum software customer for the past 10 years and still effectively use this software to track customers, payments, and our vacancies at two properties with just under 300 units. But, this could easily track 10 times that much. The software is easy to set up and maintain and is very affordable with no recurring fees. We did have an issue once and it was resolved with a software patch, but if it ain’t broke you won’t get an update to any future versions. We asked once, and figured if we needed more features, such as online rentals or payment integration, we’d switch to another software vendor. But, this software is so easy to use. And, knock on wood, never had a problem with losing any data. Biggest turn off for new customers may be the fact that the owner comes off as a little rough around the edges. Don’t know why, but been happy with the product despite that.
We are a small town mini storage business. We needed something simple and easy to use. We have been using “The Mini-Manager” software for about 10 years and I would recommend it to any small size business looking for something simple and inexpensive. We use several of the software products made by TRACKUM Software. They are all simple and inexpensive.
